Privacy Policy
PRIVACY POLICY
Last updated August 24, 2026
This Privacy Notice for Ariallo LLC ("we," "us," or "our"), describes
how and why we might access, collect, store, use, and/or share
("process") your personal information when you use our services
("Services"), including when you:
- Visit our website at https://dropiq.ai or any website of ours that
links to this Privacy Notice
- Use dropIQ. dropIQ is an automated conversion rate optimization
(CRO) audit tool operated by Ariallo LLC. Our service crawls
ecommerce websites at mobile viewport, analyzes the conversion
path using AI, and generates a scored audit report that identifies
friction points and revenue opportunities. Users provide the URL
of a website they wish to audit, and receive a free report via
email or on our website.
- Engage with us in other related ways, including any marketing or
events
Questions or concerns? Reading this Privacy Notice will help you
understand your privacy rights and choices. We are responsible for
making decisions about how your personal information is processed. If
you do not agree with our policies and practices, please do not use our
Services. If you still have any questions or concerns, please contact us
at contact@dropiq.ai.
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice, but you can
find out more details about any of these topics by clicking the link
following each key point or by using our table of contents below to find
the section you are looking for.
What personal information do we process? When you visit, use, or
navigate our Services, we may process personal information depending on
how you interact with us and the Services, the choices you make, and the
products and features you use. Learn more about personal information you
disclose to us.
Do we process any sensitive personal information? Some of the
information may be considered "special" or "sensitive" in certain
jurisdictions, for example your racial or ethnic origins, sexual
orientation, and religious beliefs. We do not process sensitive personal
information.
Do we collect any information from third parties? We do not collect any
information from third parties.
How do we process your information? We process your information to
provide, improve, and administer our Services, communicate with you, for
security and fraud prevention, and to comply with law. We may also
process your information for other purposes with your consent. We
process your information only when we have a valid legal reason to do
so. Learn more about how we process your information.
In what situations and with which types of parties do we share personal
information? We may share information in specific situations and with
specific categories of third parties. Learn more about when and with
whom we share your personal information.
How do we keep your information safe? We have adequate organizational
and technical processes and procedures in place to protect your personal
information. However, no electronic transmission over the internet or
information storage technology can be guaranteed to be 100% secure, so
we cannot promise or guarantee that hackers, cybercriminals, or other
unauthorized third parties will not be able to defeat our security and
improperly collect, access, steal, or modify your information. Learn
more about how we keep your information safe.
What are your rights? Depending on where you are located geographically,
the applicable privacy law may mean you have certain rights regarding
your personal information. Learn more about your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights
is by visiting https://dropiq.ai/contact, or by contacting us. We will
consider and act upon any request in accordance with applicable data
protection laws.
Want to learn more about what we do with any information we collect?
Review the Privacy Notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
6. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
7. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
8. HOW LONG DO WE KEEP YOUR INFORMATION?
9. HOW DO WE KEEP YOUR INFORMATION SAFE?
10. DO WE COLLECT INFORMATION FROM MINORS?
11. WHAT ARE YOUR PRIVACY RIGHTS?
12. CONTROLS FOR DO-NOT-TRACK FEATURES
13. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
14. DO WE MAKE UPDATES TO THIS NOTICE?
15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
16. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when
you express an interest in obtaining information about us or our
products and Services, when you participate in activities on the
Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we
collect depends on the context of your interactions with us and the
Services, the choices you make, and the products and features you use.
The personal information we collect may include the following:
- email addresses
Sensitive Information. We do not process sensitive information.
All personal information that you provide to us must be true, complete,
and accurate, and you must notify us of any changes to such personal
information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address
and/or browser and device characteristics — is collected automatically
when you visit our Services.
We automatically collect certain information when you visit, use, or
navigate the Services. This information does not reveal your specific
identity (like your name or contact information) but may include device
and usage information, such as your IP address, browser and device
characteristics, operating system, language preferences, referring URLs,
device name, country, location, information about how and when you use
our Services, and other technical information. This information is
primarily needed to maintain the security and operation of our Services,
and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and
similar technologies. You can find out more about this in our Cookie
Notice: https://dropiq.ai/cookies.
The information we collect includes:
- Log and Usage Data. Log and usage data is service-related,
diagnostic, usage, and performance information our servers
automatically collect when you access or use our Services and
which we record in log files. Depending on how you interact with
us, this log data may include your IP address, device information,
browser type, and settings and information about your activity in
the Services (such as the date/time stamps associated with your
usage, pages and files viewed, searches, and other actions you
take such as which features you use), device event information
(such as system activity, error reports (sometimes called "crash
dumps"), and hardware settings).
- Device Data. We collect device data such as information about your
computer, phone, tablet, or other device you use to access the
Services. Depending on the device used, this device data may
include information such as your IP address (or proxy server),
device and application identification numbers, location, browser
type, hardware model, Internet service provider and/or mobile
carrier, operating system, and system configuration information.
- Location Data. We collect location data such as information about
your device's location, which can be either precise or imprecise.
How much information we collect depends on the type and settings
of the device you use to access the Services. For example, we may
use GPS and other technologies to collect geolocation data that
tells us your current location (based on your IP address). You can
opt out of allowing us to collect this information either by
refusing access to the information or by disabling your Location
setting on your device. However, if you choose to opt out, you may
not be able to use certain aspects of the Services.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and
administer our Services, communicate with you, for security and fraud
prevention, and to comply with law. We process the personal information
for the following purposes listed below. We may also process your
information for other purposes only with your prior explicit consent.
We process your personal information for a variety of reasons, depending
on how you interact with our Services, including:
- To deliver and facilitate delivery of services to the user. We may
process your information to provide you with the requested
service.
- To respond to user inquiries/offer support to users. We may process
your information to respond to your inquiries and solve any
potential issues you might have with the requested service.
- To request feedback. We may process your information when necessary
to request feedback and to contact you about your use of our
Services.
- To send you marketing and promotional communications. We may process
the personal information you send to us for our marketing
purposes, if this is in accordance with your marketing
preferences. You can opt out of our marketing emails at any time.
For more information, see "WHAT ARE YOUR PRIVACY RIGHTS?" below.
- To protect our Services. We may process your information as part of
our efforts to keep our Services safe and secure, including fraud
monitoring and prevention.
- To identify usage trends. We may process information about how you
use our Services to better understand how they are being used so
we can improve them.
- To save or protect an individual's vital interest. We may process
your information when necessary to save or protect an individual’s
vital interest, such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it
is necessary and we have a valid legal reason (i.e., legal basis) to do
so under applicable law, like with your consent, to comply with laws, to
provide you with services to enter into or fulfill our contractual
obligations, to protect your rights, or to fulfill our legitimate
business interests.
If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and UK GDPR require us to
explain the valid legal bases we rely on in order to process your
personal information. As such, we may rely on the following legal bases
to process your personal information:
- Consent. We may process your information if you have given us
permission (i.e., consent) to use your personal information for a
specific purpose. You can withdraw your consent at any time. Learn
more about withdrawing your consent.
- Performance of a Contract. We may process your personal information
when we believe it is necessary to fulfill our contractual
obligations to you, including providing our Services or at your
request prior to entering into a contract with you.
- Legitimate Interests. We may process your information when we
believe it is reasonably necessary to achieve our legitimate
business interests and those interests do not outweigh your
interests and fundamental rights and freedoms. For example, we may
process your personal information for some of the purposes
described in order to:
- Send users information about special offers and discounts on our
products and services
- Analyze how our Services are used so we can improve them to engage
and retain users
- Diagnose problems and/or prevent fraudulent activities
- Understand how our users use our products and services so we can
improve user experience
- Legal Obligations. We may process your information where we believe
it is necessary for compliance with our legal obligations, such as
to cooperate with a law enforcement body or regulatory agency,
exercise or defend our legal rights, or disclose your information
as evidence in litigation in which we are involved.
- Vital Interests. We may process your information where we believe it
is necessary to protect your vital interests or the vital
interests of a third party, such as situations involving potential
threats to the safety of any person.
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific permission
(i.e., express consent) to use your personal information for a specific
purpose, or in situations where your permission can be inferred (i.e.,
implied consent). You can withdraw your consent at any time.
In some exceptional cases, we may be legally permitted under applicable
law to process your information without your consent, including, for
example:
- If collection is clearly in the interests of an individual and
consent cannot be obtained in a timely way
- For investigations and fraud detection and prevention
- For business transactions provided certain conditions are met
- If it is contained in a witness statement and the collection is
necessary to assess, process, or settle an insurance claim
- For identifying injured, ill, or deceased persons and communicating
with next of kin
- If we have reasonable grounds to believe an individual has been, is,
or may be victim of financial abuse
- If it is reasonable to expect collection and use with consent would
compromise the availability or the accuracy of the information and
the collection is reasonable for purposes related to investigating
a breach of an agreement or a contravention of the laws of Canada
or a province
- If disclosure is required to comply with a subpoena, warrant, court
order, or rules of the court relating to the production of records
- If it was produced by an individual in the course of their
employment, business, or profession and the collection is
consistent with the purposes for which the information was
produced
- If the collection is solely for journalistic, artistic, or literary
purposes
- If the information is publicly available and is specified by the
regulations
- We may disclose de-identified information for approved research or
statistics projects, subject to ethics oversight and
confidentiality commitments
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described in
this section and/or with the following categories of third parties.
Vendors, Consultants, and Other Third-Party Service Providers. We may
share your data with third-party vendors, service providers,
contractors, or agents ("third parties") who perform services for us or
on our behalf and require access to such information to do that work. We
have contracts in place with our third parties, which are designed to
help safeguard your personal information. This means that they cannot do
anything with your personal information unless we have instructed them
to do it. They will also not share your personal information with any
organization apart from us. They also commit to protect the data they
hold on our behalf and to retain it for the period we instruct.
The categories of third parties we may share personal information with
are as follows:
- AI Platforms
- Cloud Computing Services
- Data Analytics Services
- Performance Monitoring Tools
- Sales & Marketing Tools
- Website Hosting Service Providers
We also may need to share your personal information in the following
situations:
- Business Transfers. We may share or transfer your information in
connection with, or during negotiations of, any merger, sale of
company assets, financing, or acquisition of all or a portion of
our business to another company.
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect
and store your information.
We may use cookies and similar tracking technologies (like web beacons
and pixels) to gather information when you interact with our Services.
Some online tracking technologies help us maintain the security of our
Services, prevent crashes, fix bugs, save your preferences, and assist
with basic site functions.
We also permit third parties and service providers to use online
tracking technologies on our Services for analytics and advertising,
including to help manage and display advertisements or to tailor
advertisements to your interests. The third parties and service
providers use their technology to provide advertising about products and
services tailored to your interests which may appear either on our
Services or on other websites.
To the extent these online tracking technologies are deemed to be a
"sale"/"sharing" (which includes targeted advertising, as defined under
the applicable laws) under applicable US state laws, you can opt out of
these online tracking technologies by submitting a request as described
below under section "DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY
RIGHTS?"
Specific information about how we use such technologies and how you can
refuse certain cookies is set out in our Cookie Notice:
https://dropiq.ai/cookies.
Google Analytics
We may share your information with Google Analytics to track and analyze
the use of the Services. To opt out of being tracked by Google Analytics
across the Services, visit https://tools.google.com/dlpage/gaoptout. For
more information on the privacy practices of Google, please visit the
Google Privacy & Terms page.
6. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
In Short: We offer products, features, or tools powered by artificial
intelligence, machine learning, or similar technologies.
As part of our Services, we offer products, features, or tools powered
by artificial intelligence, machine learning, or similar technologies
(collectively, "AI Products"). These tools are designed to enhance your
experience and provide you with innovative solutions. The terms in this
Privacy Notice govern your use of the AI Products within our Services.
Use of AI Technologies
We provide the AI Products through third-party service providers ("AI
Service Providers"), including Anthropic. As outlined in this Privacy
Notice, your input, output, and personal information will be shared with
and processed by these AI Service Providers to enable your use of our AI
Products for purposes outlined in "WHAT LEGAL BASES DO WE RELY ON TO
PROCESS YOUR PERSONAL INFORMATION?" You must not use the AI Products in
any way that violates the terms or policies of any AI Service Provider.
Our AI Products
Our AI Products are designed for the following functions:
- AI insights
- AI predictive analytics
- Image analysis
- Machine learning models
- Natural language processing
How We Process Your Data Using AI
All personal information processed using our AI Products is handled in
line with our Privacy Notice and our agreement with third parties. This
ensures high security and safeguards your personal information
throughout the process, giving you peace of mind about your data's
safety.
7. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
In Short: We may transfer, store, and process your information in
countries other than your own.
Our servers are located in the United States. Regardless of your
location, please be aware that your information may be transferred to,
stored by, and processed by us in our facilities and in the facilities
of the third parties with whom we may share your personal information
(see "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?" above),
including facilities in the United States, and other countries.
If you are a resident in the European Economic Area (EEA), United
Kingdom (UK), or Switzerland, then these countries may not necessarily
have data protection laws or other similar laws as comprehensive as
those in your country. However, we will take all necessary measures to
protect your personal information in accordance with this Privacy Notice
and applicable law.
European Commission's Standard Contractual Clauses:
We have implemented measures to protect your personal information,
including by using the European Commission's Standard Contractual
Clauses for transfers of personal information between our group
companies and between us and our third-party providers. These clauses
require all recipients to protect all personal information that they
process originating from the EEA or UK in accordance with European data
protection laws and regulations. Our Standard Contractual Clauses can be
provided upon request. We have implemented similar appropriate
safeguards with our third-party service providers and partners and
further details can be provided upon request.
8. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill
the purposes outlined in this Privacy Notice unless otherwise required
by law.
We will only keep your personal information for as long as it is
necessary for the purposes set out in this Privacy Notice, unless a
longer retention period is required or permitted by law (such as tax,
accounting, or other legal requirements). No purpose in this notice will
require us keeping your personal information for longer than we retain
personal information for as long as necessary to provide our services
and to comply with our legal obligations. email addresses are retained
until the user requests deletion. audit report data (including url,
scores, and findings) may be retained indefinitely for aggregate
benchmarking and product improvement purposes, but is anonymized to
remove personally identifying information after 3 years..
When we have no ongoing legitimate business need to process your
personal information, we will either delete or anonymize such
information, or, if this is not possible (for example, because your
personal information has been stored in backup archives), then we will
securely store your personal information and isolate it from any further
processing until deletion is possible.
9. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system
of organizational and technical security measures.
We have implemented appropriate and reasonable technical and
organizational security measures designed to protect the security of any
personal information we process. However, despite our safeguards and
efforts to secure your information, no electronic transmission over the
Internet or information storage technology can be guaranteed to be 100%
secure, so we cannot promise or guarantee that hackers, cybercriminals,
or other unauthorized third parties will not be able to defeat our
security and improperly collect, access, steal, or modify your
information. Although we will do our best to protect your personal
information, transmission of personal information to and from our
Services is at your own risk. You should only access the Services within
a secure environment.
10. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children
under 18 years of age or the equivalent age as specified by law in your
jurisdiction.
We do not knowingly collect, solicit data from, or market to children
under 18 years of age or the equivalent age as specified by law in your
jurisdiction, nor do we knowingly sell such personal information. By
using the Services, you represent that you are at least 18 or the
equivalent age as specified by law in your jurisdiction or that you are
the parent or guardian of such a minor and consent to such minor
dependent’s use of the Services. If we learn that personal information
from users less than 18 years of age or the equivalent age as specified
by law in your jurisdiction has been collected, we will deactivate the
account and take reasonable measures to promptly delete such data from
our records. If you become aware of any data we may have collected from
children under age 18 or the equivalent age as specified by law in your
jurisdiction, please contact us at contact@dropiq.ai.
11. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: Depending on your state of residence in the US or in some
regions, such as the European Economic Area (EEA), United Kingdom (UK),
Switzerland, and Canada, you have rights that allow you greater access
to and control over your personal information. You may review, change,
or terminate your account at any time, depending on your country,
province, or state of residence.
In some regions (like the EEA, UK, Switzerland, and Canada), you have
certain rights under applicable data protection laws. These may include
the right (i) to request access and obtain a copy of your personal
information, (ii) to request rectification or erasure; (iii) to restrict
the processing of your personal information; (iv) if applicable, to data
portability; and (v) not to be subject to automated decision-making. If
a decision that produces legal or similarly significant effects is made
solely by automated means, we will inform you, explain the main factors,
and offer a simple way to request human review. In certain
circumstances, you may also have the right to object to the processing
of your personal information. You can make such a request by contacting
us by using the contact details provided in the section "HOW CAN YOU
CONTACT US ABOUT THIS NOTICE?" below.
We will consider and act upon any request in accordance with applicable
data protection laws.
If you are located in the UK and are unhappy with how we have handled
your personal information, you can make a complaint directly to us. This
is in addition to the rights you have under the UK General Data
Protection Regulation and the Data Protection Act 2018.
How to contact us:
- Online: https://dropiq.ai/contact
- Email: contact@dropiq.ai
- Post: See "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?"
What happens after you complain
- We will acknowledge your complaint within 30 days of receiving it.
- We will investigate without unjustifiable or excessive delay.
- We will keep you informed of progress and explain the outcome.
If you are not happy with our final response, you can refer your
complaint to the Information Commissioner's Office, the UK supervisory
authority.
- Website: ico.org.uk/make-a-complaint
- Helpline: 0303 123 1113
- Post: Information Commissioner's Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF
If you are located in the EEA or UK and you believe we are unlawfully
processing your personal information, you also have the right to
complain to your Member State data protection authority or UK data
protection authority.
If you are located in Switzerland, you may contact the Federal Data
Protection and Information Commissioner.
Withdrawing your consent: If we are relying on your consent to process
your personal information, which may be express and/or implied consent
depending on the applicable law, you have the right to withdraw your
consent at any time. You can withdraw your consent at any time by
contacting us by using the contact details provided in the section "HOW
CAN YOU CONTACT US ABOUT THIS NOTICE?" below.
However, please note that this will not affect the lawfulness of the
processing before its withdrawal nor, when applicable law allows, will
it affect the processing of your personal information conducted in
reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can
unsubscribe from our marketing and promotional communications at any
time by clicking on the unsubscribe link in the emails that we send, or
by contacting us using the details provided in the section "HOW CAN YOU
CONTACT US ABOUT THIS NOTICE?" below. You will then be removed from the
marketing lists. However, we may still communicate with you — for
example, to send you service-related messages that are necessary for the
administration and use of your account, to respond to service requests,
or for other non-marketing purposes.
Cookies and similar technologies: Most Web browsers are set to accept
cookies by default. If you prefer, you can usually choose to set your
browser to remove cookies and to reject cookies. If you choose to remove
cookies or reject cookies, this could affect certain features or
services of our Services. For further information, please see our Cookie
Notice: https://dropiq.ai/cookies.
If you have questions or comments about your privacy rights, you may
email us at contact@dropiq.ai.
12. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile
applications include a Do-Not-Track ("DNT") feature or setting you can
activate to signal your privacy preference not to have data about your
online browsing activities monitored and collected. At this stage, no
uniform technology standard for recognizing and implementing DNT signals
has been finalized. As such, we do not currently respond to DNT browser
signals or any other mechanism that automatically communicates your
choice not to be tracked online. If a standard for online tracking is
adopted that we must follow in the future, we will inform you about that
practice in a revised version of this Privacy Notice.
California law requires us to let you know how we respond to web browser
DNT signals. Because there currently is not an industry or legal
standard for recognizing or honoring DNT signals, we do not respond to
them at this time.
13. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident of California, Colorado, Connecticut,
Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota,
Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island,
Tennessee, Texas, Utah, or Virginia, you may have the right to request
access to and receive details about the personal information we maintain
about you and how we have processed it, correct inaccuracies, get a copy
of, or delete your personal information. You may also have the right to
withdraw your consent to our processing of your personal information.
These rights may be limited in some circumstances by applicable law.
More information is provided below.
Categories of Personal Information We Collect
The table below shows the categories of personal information we have
collected in the past twelve (12) months. The table includes
illustrative examples of each category and does not reflect the personal
information we collect from you. For a comprehensive inventory of all
personal information we process, please refer to the section "WHAT
INFORMATION DO WE COLLECT?"
------------------------------------------------------------------------
Category Examples Collected
------------------------ ----------------------------------- -----------
A. Identifiers Contact details, such as real name, YES
alias, postal address, telephone or
mobile contact number, unique
personal identifier, online
identifier, Internet Protocol
address, email address, and account
name
------------------------------------------------------------------------
------------------------------------------------------------------------
B. Personal information Name, contact information, NO
as defined in the education, employment, employment
California Customer history, and financial information
Records statute
------------------------ ----------------------------------- -----------
------------------------------------------------------------------------
------------------------------------------------------------------------
C. Protected Gender, age, date of birth, race NO
classification and ethnicity, national origin,
characteristics under marital status, and other
state or federal law demographic data
------------------------ ----------------------------------- -----------
D. Commercial Transaction information, purchase NO
information history, financial details, and
payment information
E. Biometric information Fingerprints and voiceprints NO
F. Internet or other Browsing history, search history, YES
similar network activity online behavior, interest data, and
interactions with our and other
websites, applications, systems,
and advertisements
G. Geolocation data Device location YES
H. Audio, electronic, Images and audio, video or call NO
sensory, or similar recordings created in connection
information with our business activities
I. Professional or Business contact details in order NO
employment-related to provide you our Services at a
information business level or job title, work
history, and professional
qualifications if you apply for a
job with us
J. Education Information Student records and directory NO
information
K. Inferences drawn from Inferences drawn from any of the NO
collected personal collected personal information
information listed above to create a profile or
summary about, for example, an
individual’s preferences and
characteristics
L. Sensitive personal NO
Information
------------------------------------------------------------------------
We may also collect other personal information outside of these
categories through instances where you interact with us in person,
online, or by phone or mail in the context of:
- Receiving help through our customer support channels;
- Participation in customer surveys or contests; and
- Facilitation in the delivery of our Services and to respond to your
inquiries.
We will use and retain the collected personal information as needed to
provide the Services or for:
- Category A - Until deletion request or no longer necessary for our
services.
- Category F - Up to 14 months for analytics data. Server logs may be
retained for up to 90 days for security and performance
monitoring.
- Category G - 14 months, matching our Google Analytics data retention
settings.
Sources of Personal Information
Learn more about the sources of personal information we collect in "WHAT
INFORMATION DO WE COLLECT?"
How We Use and Share Personal Information
Learn more about how we use your personal information in the section,
"HOW DO WE PROCESS YOUR INFORMATION?"
Will your information be shared with anyone else?
We may disclose your personal information with our service providers
pursuant to a written contract between us and each service provider.
Learn more about how we disclose personal information to in the section,
"WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?"
We may use your personal information for our own business purposes, such
as for undertaking internal research for technological development and
demonstration. This is not considered to be "selling" of your personal
information.
We have not sold or shared any personal information to third parties for
a business or commercial purpose in the preceding twelve (12) months. We
have disclosed the following categories of personal information to third
parties for a business or commercial purpose in the preceding twelve
(12) months:
- Category A. Identifiers
- Category F. Internet or other electronic network activity
information
- Category G. Geolocation data
The categories of third parties to whom we disclosed personal
information for a business or commercial purpose can be found under
"WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?"
Your Rights
You have rights under certain US state data protection laws. However,
these rights are not absolute, and in certain cases, we may decline your
request as permitted by law. These rights include:
- Right to know whether or not we are processing your personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request the deletion of your personal data
- Right to obtain a copy of the personal data you previously shared
with us
- Right to non-discrimination for exercising your rights
- Right to opt out of the processing of your personal data if it is
used for targeted advertising (or sharing as defined under
California’s privacy law), the sale of personal data, or profiling
in furtherance of decisions that produce legal or similarly
significant effects ("profiling")
Depending upon the state where you live, you may also have the following
rights:
- Right to access the categories of personal data being processed (as
permitted by applicable law, including the privacy law in
Minnesota)
- Right to obtain a list of the categories of third parties to which
we have disclosed personal data (as permitted by applicable law,
including the privacy law in California, Delaware, and Maryland)
- Right to obtain a list of specific third parties to which we have
disclosed personal data (as permitted by applicable law, including
the privacy law in Minnesota and Oregon)
- Right to obtain a list of third parties to which we have sold
personal data (as permitted by applicable law, including the
privacy law in Connecticut)
- Right to review, understand, question, and depending on where you
live, correct how personal data has been profiled (as permitted by
applicable law, including the privacy law in Connecticut and
Minnesota)
- Right to limit use and disclosure of sensitive personal data (as
permitted by applicable law, including the privacy law in
California)
- Right to opt out of the collection of sensitive data and personal
data collected through the operation of a voice or facial
recognition feature (as permitted by applicable law, including the
privacy law in Florida)
How to Exercise Your Rights
To exercise these rights, you can contact us by visiting
https://dropiq.ai/contact, by emailing us at contact@dropiq.ai, by
visiting https://dropiq.ai/contact, or by referring to the contact
details at the bottom of this document.
Under certain US state data protection laws, you can designate an
authorized agent to make a request on your behalf. We may deny a request
from an authorized agent that does not submit proof that they have been
validly authorized to act on your behalf in accordance with applicable
laws.
Request Verification
Upon receiving your request, we will need to verify your identity to
determine you are the same person about whom we have the information in
our system. We will only use personal information provided in your
request to verify your identity or authority to make the request.
However, if we cannot verify your identity from the information already
maintained by us, we may request that you provide additional information
for the purposes of verifying your identity and for security or
fraud-prevention purposes.
If you submit the request through an authorized agent, we may need to
collect additional information to verify your identity before processing
your request and the agent will need to provide a written and signed
permission from you to submit such request on your behalf.
Appeals
Under certain US state data protection laws, if we decline to take
action regarding your request, you may appeal our decision by emailing
us at contact@dropiq.ai. We will inform you in writing of any action
taken or not taken in response to the appeal, including a written
explanation of the reasons for the decisions. If your appeal is denied,
you may submit a complaint to your state attorney general.
California "Shine The Light" Law
California Civil Code Section 1798.83, also known as the "Shine The
Light" law, permits our users who are California residents to request
and obtain from us, once a year and free of charge, information about
categories of personal information (if any) we disclosed to third
parties for direct marketing purposes and the names and addresses of all
third parties with which we shared personal information in the
immediately preceding calendar year. If you are a California resident
and would like to make such a request, please submit your request in
writing to us by using the contact details provided in the section "HOW
CAN YOU CONTACT US ABOUT THIS NOTICE?"
14. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant
with relevant laws.
We may update this Privacy Notice from time to time. The updated version
will be indicated by an updated "Revised" date at the top of this
Privacy Notice. If we make material changes to this Privacy Notice, we
may notify you either by prominently posting a notice of such changes or
by directly sending you a notification. We encourage you to review this
Privacy Notice frequently to be informed of how we are protecting your
information.
15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may contact our
Data Protection Officer (DPO) by email at contact@dropiq.ai, or contact
us by post at:
Ariallo LLC
Data Protection Officer
41 State St, Suite 112
Albany, NY 12207
United States
16. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
You have the right to request access to the personal information we
collect from you, details about how we have processed it, correct
inaccuracies, or delete your personal information. You may also have the
right to withdraw your consent to our processing of your personal
information. These rights may be limited in some circumstances by
applicable law. To request to review, update, or delete your personal
information, please visit: https://dropiq.ai/contact.